Your tickets live in your Nextkt account, so losing your phone doesn't lose your tickets — sign in on another device and they'll be there.
If you believe someone else has access to your ticket or your account, contact support straight away and we'll look at the order.
We can't guarantee entry if a ticket has already been used by someone else, so tell us as soon as you notice.
Still need help?
Start a chat and we will pick up from here. If it needs a person, we pass you across in the same conversation.
Go to the Help CenterMore in Tickets and Entry
Questions? Visit the Help Center or contact us.