All ticket sales are final, unless the law requires a refund or the event organizer approves one.
Nextkt is the ticketing platform. The event organizer decides whether refunds are available for their event, and the organizer funds them.
A refund may be possible if:
- the law requires it;
- the organizer cancels the event and authorises refunds;
- the organizer authorises refunds for a postponed, rescheduled or moved event;
- the event page states refunds are available under set conditions;
- there was a confirmed payment error or duplicate charge.
Refunds are not normally available for change of mind, a schedule or work conflict, travel or flight problems, visa issues, or transport trouble.
Booking fees are generally non-refundable.
If you think one of the situations above applies to you, contact support and a member of our team will look at your order.
Full detail: Refund Policy.
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Go to the Help CenterMore in Refunds and Cancellations
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