Can I get a refund?

Refunds and Cancellations

Updated
Updated: 6 September 2026

All ticket sales are final, unless the law requires a refund or the event organizer approves one.

Nextkt is the ticketing platform. The event organizer decides whether refunds are available for their event, and the organizer funds them.

A refund may be possible if:

  • the law requires it;
  • the organizer cancels the event and authorises refunds;
  • the organizer authorises refunds for a postponed, rescheduled or moved event;
  • the event page states refunds are available under set conditions;
  • there was a confirmed payment error or duplicate charge.

Refunds are not normally available for change of mind, a schedule or work conflict, travel or flight problems, visa issues, or transport trouble.

Booking fees are generally non-refundable.

If you think one of the situations above applies to you, contact support and a member of our team will look at your order.

Full detail: Refund Policy.

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